At Clean Slate Spa, we aim to give you unparallelled service, so please be on time so that you may enjoy the full-length of your appointment. In an effort to respect everyone’s time and busy schedules, including clients with appointments scheduled after yours, late arrivals can either use the remaining appointment time to enjoy an abbreviated treatment, or reschedule for another day. However, the reschedule will be treated as a missed appointment and a $25.00 fee is applied. Please avoid stress in your life and allow ample time for your visit to Clean Slate Spa! In addition, by booking an appointment at Clean Slate Spa you understand the following policy:
We require 24 hour notice for all cancellations. This will give us an opportunity to offer your spot to another client. A $25.00 fee will be applied for all appointments rescheduled or cancelled with less than 24 hours notice. However, if your appointment is rebooked and completed within a 7 day period, the $25.00 will be credited back to your account.
No-shows will result in a fee equal to full charge of the scheduled service. In addition, if an appointment is missed without notification, on-line appointment booking privileges will also be suspended and a valid credit card must be on file to book future appointments. All appointments are confirmed via text message, email and/or confirmation telephone call.
Please understand this is not personal, but affects the livelihood of successfully running a small, independent business such as Clean Slate Spa. Thank you for your understanding and cooperation and we look forward to seeing you!