General Info

Directions To Clean Slate Spa

19680 W. Bluemound Road

Brookfield WI 53045

(262) 784-0828 (Text/Call)

info@cleanslatespa.com

Book an appointment here

We are located inside Ultimos, a quaint farmhouse on the north side corner of Bluemound and Janacek Road (look for the BP gas station)

ultimos

Please click on map below to receive driving directions to Clean Slate Spa:

Home of the Dare To Go Brazilian Bikini Wax!

dare_brazilian_small

Spa Policies

Yes, lovelies there are some rules…

Clean Slate Spa Service Guarantee and Refund Policy-At Clean Slate Spa, we guarantee all services rendered. If for any reason you are not 100% satisfied, please inform us within 3 days from the original date of your service to correct the issue.  Requests made after 3 days from the date of the original date of service will be under the discretion of the owner. However, due to the artistic nature of this business, Clean Slate Spa does not provide a refund on any service rendered.

Cancellation and Lateness Policy-At Clean Slate Spa, we aim to provide unparalleled service, so please be on time to enjoy the full length of your service. In an effort to respect everyone’s time and busy schedules, including clients with appointments scheduled after yours, late arrivals can use their remaining time to enjoy their service or reschedule for another day. However, a reschedule is treated as a missed appointment and a $25.00 fee will be applied. Please try to avoid stress in your life and allow ample time to arrive and relax.

In addition, Clean Slate Spa also requires 24 hours when canceling an appointment, so that we may have ample time to offer that appointment to another client. A $25.00 fee will be applied for appointments cancelled or rescheduled without the 24 hour notice. You will receive an invoice through Square for $25.00. This fee MUST be paid prior to your next appointment. If payment is not made, your new appointment will be cancelled. Future late cancellations will incur a fee of 100% of the scheduled service.

Eyelash Extension Appointments-Clean Slate Spa requires all new eyelash extension clients to provide a $50.00 deposit to hold appointments. An invoice will be sent to the email on file and must be paid at least 3 days prior to your appointment, or the appointment will be cancelled. You are more than welcome to use the deposit as a partial method of payment upon checkout. The deposit will be forfeited for a no-show or a cancellation with less than a 24 hour notice. No exceptions.

Your Appointment Your Responsibility-As a courtesy, we offer text and email confirmations and reminders of appointments. However, failing to read them or receive them does not waive your responsibility to arrive for your scheduled service.

Brazilian Waxing, Periods and Cancellations-While I understand life is unpredictable at times, please plan your Brazilian wax according to your monthly schedule if you are uncomfortable receiving a wax while you have your period. If you cancel for this reason within the 24 hour late notice cancellation time, you WILL still be charged the $25 late notice cancellation fee. This fee must be paid prior to booking any future appointments.

No Show Policy– A no show (no notification missed appointment or arriving more than 15 minutes after your scheduled time) will result in a fee equal to the full charge for the scheduled service. The fee is required to be paid prior to booking any future appointments. If a package or promotional gift certificate is on file, the fee will be deducted from your account.

In addition, if an appointment is missed, on-line appointment booking privileges will also be suspended, and a credit card will be required to book future appointments. All appointments are confirmed via-email, text message and/or a confirmation telephone call.

Please understand these policies are not personal, but do affect the livelihood of successfully running an independent, small business. Thank you for your understanding and cooperation and we look forward to seeing you soon!

Spa Services=”No Spectators”-Only one client will be allowed in the treatment room at any given time. This includes all friends, family, and children. Significant others are absolutely not allowed in the treatment room during your service at any time. NO EXCEPTIONS, SO PLEASE DON’T ASK. This is not only for your comfort and privacy, but also so that I can give you my undivided attention. Your guest is always welcome to relax in our waiting area while you receive your service.

Product Return Policy-Unopened products may be returned for a refund.  Opened products may be returned for a spa credit only.

Clean Slate Spa Gift Certificate Policy-Clean Slate Spa gift certificates do not expire, however, there is a 50% inactivity fee after 1 year from the date of issue. Gift certificates have no cash value, are not redeemable for cash and are not refundable.

Clean Slate Spa reserves the right to refuse service.