Directions To Clean Slate Spa
15400 W Capitol Drive Suite 202 (Second Floor)
Brookfield WI 53005
(262) 784-0828 (Text/Call)
(I do not book appointments or accept cancellations through a text/call)
Book an appointment here
Home of the Dare To Go Brazilian Bikini Wax!
Spa Policies
Clean Slate Spa Service Guarantee and Refund Policy-At Clean Slate Spa, we guarantee all services rendered. If for any reason you are not 100% satisfied, please inform us within 3 days from the original date of your service to correct the issue. Requests made after 3 days from the date of the original date of service will be under the discretion of the owner. However, due to the artistic nature of this business, Clean Slate Spa does not provide a refund on any service rendered.
Booking Fee, Cancellation and No-Show Policy-At Clean Slate Spa, we aim to provide unparalleled service, so please be on time to enjoy the full length of your service. In an effort to respect everyone’s time and busy schedules, including clients with appointments scheduled after yours, late arrivals can use their remaining time to enjoy their service or reschedule for another day. However, a reschedule is treated as a no-show and the cost of the service still applies. Please try to avoid stress in your life and allow ample time to arrive and relax.
When booking an appointment at Clean Slate Spa, a booking fee is required to secure your slot. This fee is non-refundable in the event of a cancellation within 24 hours of your appointment. Upon completion of your service, this fee is deducted from the total service fee. If a cancellation is made within 2 hours of your scheduled service, your account will be charged 50% of your total service fee, and a no-show will be charged at 100% of the total service fee. Due to undeliverable texts and emails, I do not accept any cancellations through email or text. Please log in to your account to cancel your appointment. Any cancellation fees MUST be paid prior to your next appointment. If fees are not paid, your online booking privileges will be suspended. Please understand these policies are not personal, but do affect the livelihood of successfully running an independent, small business. Thank you for your understanding and cooperation and I look forward to seeing you soon.
Your Appointment Your Responsibility-As a courtesy, we offer text and email confirmations and reminders of appointments. However, failing to read them or receive them does not waive your responsibility to arrive for your scheduled service. If you are not receiving emails from Clean Slate Spa, please check your junk folder.
Brazilian Waxing, Periods and Cancellations-It is absolutely acceptable to get a wax during your period. I recommend wearing a tampon during the service. While I understand life is unpredictable at times, please plan your Brazilian wax according to your monthly schedule if you are uncomfortable receiving a wax while you have your period. If you cancel for this reason within the 24 hour late notice cancellation time, you will still be charged the $25 late notice cancellation fee. This fee must be paid prior to booking any future appointments.
In addition, if an appointment is missed, on-line appointment booking privileges will also be suspended. All appointments are confirmed via-email, text message and/or a confirmation telephone call.
Please understand these policies are not personal, but do affect the livelihood of successfully running an independent, small business. Thank you for your understanding and cooperation and we look forward to seeing you soon!
Spa Services=”No Spectators”-Only one client will be allowed in the treatment room at any given time. This includes all friends, family, and children. Significant others are absolutely not allowed in the treatment room during your service at any time. NO EXCEPTIONS, SO PLEASE DON’T ASK. This is not only for your comfort and privacy, but also so that I can give you my undivided attention. Your guest is always welcome to relax in our waiting area while you receive your service.
Product Return Policy-Unopened products may be returned for a refund. Opened products may be returned for a spa credit only.
Clean Slate Spa Gift Certificate Policy-Clean Slate Spa gift certificates do not expire, however, there is a 50% inactivity fee after 1 year from the date of issue. Gift certificates have no cash value, are not redeemable for cash and are not refundable.
Clean Slate Spa reserves the right to refuse service.
