Directions To Clean Slate Spa
19265 W Capitol Drive Suite 101
Brookfield WI 53045
(262) 784-0828 (Text/Call)
(I do not book appointments or accept cancellations through a text/call)
Book an appointment here
Home of the Dare To Go Brazilian Bikini Wax!
Spa Policies
Yes, lovelies there are some rules…
Clean Slate Spa Service Guarantee and Refund Policy-At Clean Slate Spa, we guarantee all services rendered. If for any reason you are not 100% satisfied, please inform us within 3 days from the original date of your service to correct the issue. Requests made after 3 days from the date of the original date of service will be under the discretion of the owner. However, due to the artistic nature of this business, Clean Slate Spa does not provide a refund on any service rendered.
Booking Fees at Clean Slate Spa-All clients will be required to pay a booking fee to schedule an appointment at Clean Slate Spa. This fee can be used towards your final checkout. This fee is non-refundable in the event of a late cancellation (under 24 hours) or a no-show. This fee is charged to the credit card you entered when booking the appointment. If you can cancel your appointment, and it is outside of the late cancellation window, you will be refunded your booking fee to your credit card within 24 hours.
Your Appointment Your Responsibility-As a courtesy, we offer text and email confirmations and reminders of appointments. However, failing to read them or receive them does not waive your responsibility to arrive for your scheduled service.
Brazilian Waxing, Periods and Cancellations-While I understand life is unpredictable at times, please plan your Brazilian wax according to your monthly schedule if you are uncomfortable receiving a wax while you have your period. If you cancel for this reason within the 24 hour late notice cancellation time, you will still be charged the late notice cancellation fee (your booking fee). This fee must be paid prior to booking any future appointments.
Children-Clean Slate Spa loves children! We will always welcome children who are receiving services. Children under the age of 8 are never to be left unattended and unsupervised in the waiting area while parent/guardian receives services. Children of any age are always welcome in our private suites. However, crying, screaming or disruptive children interrupt the serenity of clients receiving services in other suites and will be asked to leave immediately. If you are asked to leave in the middle of a service, you are still responsible for payment for that service. No Exceptions. To avoid stress, please leave your little ones in the care of a loved one.
Spa Services=”No Spectators”-Only one client will be allowed in the treatment room at any given time. This includes all friends, family, and children. Significant others are absolutely not allowed in the treatment room during your service at any time. NO EXCEPTIONS, SO PLEASE DON’T ASK. This is not only for your comfort and privacy, but also so that I can give you my undivided attention. Your guest is always welcome to relax in our waiting area while you receive your service.
Product Return Policy-Unopened products may be returned for a refund. Opened products may be returned for a spa credit only.
Clean Slate Spa Gift Certificate Policy-Clean Slate Spa gift certificates do not expire. However, there is a 50% inactivity fee after 1 year from the date of issue. Gift certificates have no cash value, are not redeemable for cash and are not refundable.
Clean Slate Spa reserves the right to refuse service.
Please understand these policies are not personal, but do affect the livelihood of successfully running an independent, small business. Thank you for your understanding and cooperation and we look forward to seeing you soon!
